Rest assured, we strive on providing excellent customer service. All shipments are sent within 24 hours and when they are available, tracking numbers are recorded and provided to you on the 'Completion of Sale' e-mail we send you.
Shipping/delivery is free:
Pick-up your order in Vancouver's West End and save the shipping costs. Just e-mail us at email@example.com to arrange it. A refund of any shipping charge already paid will be presented at time of pick-up.
We offer $7.00 Flat Rate to the 21 Municipalities within Metro Vancouver (Burnaby, Coquitlam, Port Coquitlam, Surrey, Richmond, New Westminster, Delta, Port Moody, West Vancouver, North Vancouver, Abbotsford, Pitt Meadows, White Rock, Langley, Maple Ridge, Lion's Bay, Belcarra, Bowen Island, Tsawwassen, Vancouver and Anmore). At Checkout please select $7.00 Flat Rate within Metro Vancouver.
Shipping Rates are based on the value of the order:
Value of Order: Shipping Cost:
Less than $39.99 $7.50
$40 to $69.99 $10.50
$70 to 99.99 $13.50
More than $100 FREE
We ship internationally via Canada Post to the following 33 countries:
There are 2 international shipping rates:
1) Surface International $34.50 (4-8 weeks)
2) Air International $50.00 ( 1-2 weeks)
* Please note:
i) if you are charged more than $2.00 what it actually costs to ship your order, you will be issued a refund after your package has been sent.
ii) if your country is not listed, please send us an e-mail, and we'll try to arrange shipping for you.